1. Who you’re dealing with
These Terms are between you and Copper Run Records, LLC, a Tennessee limited liability company with a mailing address of 116 Agnes Rd, Suite 200, Knoxville, TN 37919 (“Copper Run, ” “we,” “us,” “our”).
You can reach us at support@crrteam.com for any questions about these Terms or about an order.
2. Use of the site
You may browse the site and use the public features (artist roster, news, store, demo form, contact, partners) as long as you do so lawfully. You agree not to:
- Use the site to violate any law or someone else’s rights;
- Probe, scan, or test the vulnerability of the site, or breach security or authentication measures;
- Scrape, crawl, or harvest content or data using automated means at a rate that interferes with the site;
- Upload viruses, malware, or other harmful code, or attempt to impersonate another person or entity;
- Use the site to send spam, phishing attempts, or unsolicited marketing.
We may suspend or terminate access if you do these things.
3. Online store purchases
When you place an order through our online store, you offer to buy the items at the prices and on the terms shown at checkout. Your order is accepted only when we send an order confirmation. Until then, we may decline an order — for example, if there’s a pricing or stock error, suspected fraud, or if we can’t ship to your location.
Pricing is shown in U.S. dollars. We may change prices at any time, but the price you pay is the price displayed when your order is accepted. Sales tax is calculated at checkout where applicable. International customers are responsible for any customs duties, import taxes, or fees imposed by their country.
Payments are processed by Stripe; we don’t see or store your full card number. Most of our merchandise is fulfilled by Printful (print-on-demand and warehoused goods). For details on shipping times, carriers, and tracking, see our Shipping Policy. For information on returns, refunds, and what to do if something arrives damaged, see our Return & Refund Policy.
4. Demo submissions
Our demo form is open to artists, songwriters, producers, engineers, managers, and A&R contacts who want us to consider their work. By submitting a demo you confirm:
- You either own the recording and composition rights or have permission from the rights-holders to share them with us;
- We’re free to listen, internally circulate, and respond to your submission. Submitting a demo does not create any agreement or expectation of payment, signing, or response timeline;
- We’re free to develop similar music, sign other artists working in the same genre, or create projects that may resemble yours without that constituting use of your demo.
If we’re interested in working together, we’ll reach out to discuss a separate written agreement. We treat unsolicited demos as confidential to the extent required by applicable law, but we do not enter into NDAs or implied confidentiality obligations through the demo form itself.
5. Newsletter and SMS updates
Email newsletter sign-up and (separately) SMS marketing are opt-in. You can unsubscribe at any time using the link in any email or replying STOP to any text. Message and data rates may apply for SMS. By signing up for SMS, you consent to receive recurring marketing messages from Copper Run; consent is not a condition of any purchase.
6. Intellectual property
The Copper Run name, logo, artist names, photographs, audio, videos, written content, designs, and the site’s overall look and feel are protected by copyright, trademark, and other laws. You may not copy, distribute, modify, perform publicly, or create derivative works from any of it without our prior written permission, except as expressly allowed (for example, sharing a news post or release announcement on social media using the share controls we provide).
If you believe content on our site infringes a copyright you own, send a notice that complies with 17 U.S.C. § 512(c)(3) to support@crrteam.com.
7. User-submitted content
When you submit content to us — a demo, a contact-form message, a partner inquiry, a customer review — you grant Copper Run a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content as needed to operate the site, evaluate the submission, respond to you, and (in the case of reviews or testimonials you provide knowingly for public display) publish it on our site or social channels with your name or initials.
You represent that anything you submit is yours to share, is accurate, and isn’t defamatory, obscene, or unlawful.
8. Privacy
Our handling of your personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.
9. Disclaimers
The site and our services are provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, Copper Run disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We don’t warrant that the site will be uninterrupted, error-free, or secure.
10. Limitation of liability
To the fullest extent permitted by law, Copper Run, its members, officers, employees, and agents will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or business opportunities, arising out of or connected to your use of the site or our services, even if we’ve been advised of the possibility of such damages.
Our total liability to you for any and all claims arising out of or related to these Terms or your use of the site is limited to the greater of (a) the amount you paid Copper Run in the 12 months before the event giving rise to the claim, or (b) $100 USD.
11. Indemnification
You agree to indemnify and hold Copper Run and its members, officers, employees, and agents harmless from any claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: your breach of these Terms, your violation of any law or third-party rights, or content you submit through the site.
12. Governing law and disputes
These Terms are governed by the laws of the State of Tennessee without regard to its conflict-of-laws rules. The federal and state courts located in Knox County, Tennessee will have exclusive jurisdiction over any dispute arising out of or related to these Terms or the site, and you consent to personal jurisdiction in those courts. The U.N. Convention on Contracts for the International Sale of Goods does not apply.
13. Changes to these Terms
We may update these Terms from time to time. The “Last updated” date reflects the most recent change. Material changes will be highlighted on the homepage or sent by email to active customers. Your continued use of the site after a change takes effect means you accept the updated Terms.
14. Miscellaneous
These Terms (together with the Privacy Policy, Shipping Policy, and Return & Refund Policy) are the entire agreement between you and Copper Run regarding the site. If any provision is held invalid, the rest stays in effect. Our failure to enforce a right doesn’t waive it. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of substantially all assets.
15. Contact
Questions about these Terms?
Copper Run Records, LLC
116 Agnes Rd, Suite 200
Knoxville, TN 37919
support@crrteam.com